Service and access

Simple Hg de Mexico, S.A. de C.V., Insurgentes Centro No. 132 Int. 206, Tabacalera, Cuauhtémoc, 06030 Ciudad de México, México, provides ВТЕНИ. Contact support@vteni.pro. These terms cover the iOS application and its account/VPN service.

An eligible new account receives introductory access for 24 hours or 20 GB of aggregate traffic, whichever is reached first. The allowance is shared across the account’s devices. Three registered devices are included. Existing separately granted access keeps its own displayed conditions. Eligibility, anti-abuse checks and the current limited rollout budget apply; creating an account does not guarantee a second trial on a previously used device.

No automatic payment or renewal is created by starting the free trial. Paid checkout is not currently enabled. Any future paid offer must show its price, term, device allowance, payment and cancellation/refund conditions before purchase. These terms do not enroll you in a paid subscription.

Using the service

Keep access and recovery material private, use only accounts you are entitled to use, and comply with the laws applicable to your use. Do not use the service to attack systems, distribute malicious software or violate other people’s rights. We may restrict access to address abuse, security incidents, entitlement limits or legal requirements. Connection speed and availability depend on your network, route and destination; uninterrupted access and a particular speed are not guaranteed.

Privacy and support

Our privacy policy explains account, VPN, support, diagnostics, Apple services and data retention. Optional notifications and diagnostic reports are not required for normal VPN use. Support files/messages are only for your conversation with staff; they are not a public social feed.

Stopping service and deletion

You can disconnect at any time. Sign-out/reset affects local state; full account deletion starts from account settings and affects all devices. Deletion immediately blocks access and then removes associated records once retirement/deletion is confirmed by the relevant systems. It does not automatically request a refund. If deletion is delayed or you cannot access your account, contact support@vteni.pro.

These terms do not limit any rights that cannot lawfully be waived. Material changes are published here and, where required, notified before they apply.